FAQ
Orders
To place an order, simply browse our catalog, select the products you want and add them to your shopping cart. Then, follow the instructions on the checkout page to complete your order.
You can modify or cancel your order as long as it has not been shipped. To do so, please contact our customer service as soon as possible.
You will receive a confirmation email once your order has been processed. You can also check the status of your order in your account on our website.
Shipping
We offer several shipping options, including standard and express. Details on delivery times and costs will be provided during the checkout process.
Yes, we ship to several countries. You can check international shipping options during checkout.
Once your order has been shipped, you will receive an email with the tracking number and a link to track your package.
Payments
We accept various forms of payment, including credit cards (Visa, MasterCard, American Express).
Yes, we use SSL encryption technology to ensure your payment details are kept safe and secure.
Returns and Refunds
We accept returns within 30 days of delivery, as long as the products are in their original and unused condition. To initiate a return, please contact our customer service.
Once we have received and processed your return, the refund will be issued to the original form of payment within 5-7 business days.
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